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Catering food transport temperature comes with two limits at the same time. In the UK, official guidance keeps hot food at or above 63 °C and chilled food at or below 8 °C. One catering order can carry both. Each limit has its own clock. This article uses the guidance published for UK food businesses. Other countries publish their own rules, which it does not cover.
According to the GOV.UK guide for food businesses, hot food must stay at or above 63 °C if it is not served straight away. It can stay below 63 °C for up to two hours. After that, it has to be cooled as quickly as possible to 8 °C or below, or thrown away. The two-hour window therefore ends in the chilled range or in disposal.
The same guide requires chilled food to stay at 8 °C or below. That is a legal requirement in England, Wales and Northern Ireland, while in Scotland it is a recommendation. Chilled food can stay out of the fridge for up to four hours. After that, it has to be thrown away. If it has been out for less time, it can go back into the fridge.
| Hot food | Chilled food | |
| Limit | 63 °C or above | 8 °C or below |
| Time window | Up to 2 hours below 63 °C | Up to 4 hours out of the fridge |
| After that | Cool to 8 °C or below, or throw away | Throw away |
The limits point in opposite directions, because one is a floor and the other is a ceiling. The windows differ as well: two hours against four.
For example, take a hot dish that drops below 63 °C and a chilled dish that comes out of the fridge at the same moment. After two hours, the hot dish has to be cooled to 8 °C or below, or thrown away. The chilled dish still has two hours left.
The guide gives the hot window for food that is not served straight away, and the chilled window for food kept out of the fridge. None of the passages reviewed for this article says how transit time counts towards them. That question stays open here.
The Food Standards Agency guidance for caterers covers food that leaves the premises. Food offered for delivery has to be kept hot or cold until the driver or the customer collects it, and during delivery until it arrives. The guidance describes an insulated bag or box as a way to help keep food at the correct temperature. GOV.UK states the same requirement for chilled and frozen food in transport and storage.
TEMPACK covered meal services for older people in a separate article. They are another case of food that leaves the premises and has to stay hot or cold until it arrives.
TEMPACK has also looked at catering logistics from the packaging angle in an earlier article. For the chilled and frozen dishes of an order, TEMPACK offers portable insulated containers that go into whichever vehicle runs the route that day. Hot dishes are outside the scope of this article.
GOV.UK guidance says hot food must stay at or above 63 °C if it is not served straight away. It can stay below that for up to two hours. After that, it must be cooled to 8 °C or below, or thrown away.
GOV.UK guidance says hot food must stay at or above 63 °C if it is not served straight away. It can stay below that for up to two hours. After that, it must be cooled to 8 °C or below, or thrown away.
Chilled food must stay at 8 °C or below. That is a legal requirement in England, Wales and Northern Ireland, and a recommendation in Scotland.
Up to four hours, and after that it has to be thrown away. Food that has been out for less time can go back into the fridge.
Yes. The Food Standards Agency says food has to stay hot or cold until it arrives. It describes an insulated bag or box as a way to help keep food at the correct temperature.
This article covers UK guidance only. Other countries publish their own rules.