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COVID-19 Kommunikation

At Softbox, we have successfully managed to maintain production levels for all our product lines and also meet increasing customer demand, whilst continuing to focus on the health, safety and wellbeing of our employees, their families and our valued customers and partners around the world.

We continue to focus on new ways of working, including video conferencing which is enabling us to seamlessly communicate and collaborate on a daily basis.

All of our manufacturing facilities have implemented shift separation policies to prevent risk of cross contamination between staff, and warehouse staff have been provided with PPE where required.

Our Senior Management Steering Committee meets daily and continues to closely monitor all government and local health agency updates in the regions and countries where we operate.

Supply Chain and Stock Holding

Softbox is classed as a Key Supplier to the pharmaceutical and food industries.

Secure supply chain and operational procedures ensure we can maintain standard lead times and service levels during these challenging times.

We continue to increase our safety stock levels of high demand products throughout our network. Double shifts have been implemented where necessary, to meet all the orders, and when required, we have the capacity to increase production in some of our locations.

Softbox continues to partner with multiple logistics providers each of whom have established distribution networks and the ability to offer alternative transport routes and modes when needed.

It is our commitment and assurance that we will continue to do everything within our power to maintain a robust and secure supply chain for the critical temperature control packaging solutions our valued customers require. We will continue to work closely together with our employees, suppliers, and our customers to navigate these difficult times.

For more information, please contact your sales representative or email info@tempack.com and our customer service team will be able to help.